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TECH MAHINDRA IS HIRING – WALK IN

TECH MAHINDRA IS HIRING CUSTOMER SERVICE – WALK IN INTERVIEW

TECH MAHINDRA IS HIRING – WALK IN

Tech Mahindra is hiring for the job function of customer support,chat help, voice course of for Hyderabad, Noida, Delhi, NCR, Chennai and Mumbai location.

DETAILS OF THE JOB

  • Firm – Tech Mahindra
  • Position – Customer support,chat help, Voice course of
  • Qualification – Underneath Graduate/12 Move /Graduate
  • Expertise – 0-5 years
  • Location – Mumbai, Hyderabad, Noida, Delhi NCR, Chennai

ABOUT THE COMPANY

Tech Mahindra is an Indian multinational data know-how providers and consulting firm. A part of the Mahindra Group, the corporate is headquartered in Pune . Tech Mahindra is a US$5.2 billion firm with 125,236 staff throughout 90 nations.

The corporate ranked #5 in India’s IT corporations and total #47 in Fortune India 500 record for 2019. On 25 June 2013, Tech Mahindra introduced the completion of a merger with Mahindra Satyam. Tech Mahindra has 973 lively purchasers as of April 2020.

ROLES AND RESPONSIBILITIES OF VOICE PROCESS

• Grievance Administration.
• Fixing Buyer queries.
• Utilizing course of data in replying to prospects.
• Dealing with prospects over the decision.
• Present {hardware}, software program or community drawback resolutions through phone, e-mail or chat for HCLTechs world prospects.
• Fast and attentive talking with the purchasers.
• Convincing abilities/Worldwide Tele advertising abilities.
• Capable of generate leads by way of chilly calling.
• Leads era in direction of Sponsors and Exhibitors.

ROLES AND RESPONSIBILITIES OF CUSTOMER SERVICE

• Managing a staff of representatives providing buyer help.
• Overseeing the customer support course of.
• Resolving buyer complaints dropped at your consideration.
• Creating insurance policies and procedures.
• Planning the coaching and standardization of service supply.
• Choosing and hiring new workers.
• Monitoring the work of particular person representatives and of the staff.
• Conducting high quality assurance surveys with prospects and offering suggestions to the workers.
• Possessing glorious product data to boost buyer help.

ROLES AND RESPONSIBILITIES OF CHAT SUPPORT

• Dealing with inbound communication through varied means in an expert method.
• Resolving buyer inquiries and requests and making certain sturdy buyer satisfaction.
• Working with varied inner groups to make sure immediate and correct order processing and supply.
• Escalating buyer suggestions as required.
• Skill to grasp the problem and path to acceptable staff.
• Ticket Creation/Categorization/Prioritization
• Incident decision and restoration
• Guarantee on assembly each day KPIs
• Receiving and making finish person calls
• Present first stage resolutions

INTERESTED CANDIDATES CAN WALK IN TO BELOW 👇 MENTIONED TIME & VENUE

MUMBAI – CUSTOMER SERVICE (EXPERIENCE 0-5 YEARS)

DATE & TIME – nineteenth Nov – twenty fourth Nov, 10.30 AM – 2.30 PM

ADDRESS : Tech Mahindra BPS, Wing – I & II, Oberoi Backyard Property,Off.Saki Vihar Highway, Chandivali, Andheri (East), Mumbai,

If please name or whatsapp Anjali ( 9699666772)
E-mail your resume – aa00873518@techmahindra.com

CHENNAI – CHAT SUPPORT (EXPERIENCE 0-4 YEARS)

can contact Visalakshi HR – 9047123595

NOIDA, DELHI,NCR – CUSTOMER SERVICE (EXPERIENCE 0-5 YEARS)

can contact Yashasv Sahu; Cellular : 9598775974 or EMAIL- ys00868745@techmahindra.com

HYDERABAD – VOICE PROCESS (EXPERIENCE 1-4 YEARS)

DATE & TIME – fifteenth Nov – twenty fourth Nov, 10.00 AM – 4.00 PM

ADDRESS – Tech Mahindra Data Metropolis Survey No. 64, Unit No.12, Plot No. 35 & 36 Hello-Tech Metropolis Format, Jubilee Enclave, Madhapur, Telangana 50008

Kindly share your CVs to 8019579443 or E-mail ID PB00864344@Techmahindra.com.

The put up TECH MAHINDRA IS HIRING – WALK IN first appeared on seekeras.

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